Terms and Return Policy

Return Policy

To request a reimbursement for a deposit, inscription or total payment, for the seminars or personal appointments, please review the terms and conditions of this website (you'll find them below) 

 

If you have any doubts, please contact us to info@livetheta.com or by WhatsApp to +525532113560. Our response time may vary from 3 to 5 days. 


Terms of Use

Deposit Payment - Registration for Seminars:

  1. The payment of the deposit can be partially reimbursed if you request the cancellation of your assistance to the seminar before 30 days of the beginning of class. You will be charged 20% for administration fees. 
  2. If you cancel 30 days before the beginning of the seminar the deposit fee is NON refundable under any circumstance.
  3. The Registration Fee for Instructor seminars at a remote location is NOT transferable to a different location. If you want to switch location the previous terms apply. 

Total Payment for the Seminar for LiveTheta Practitioners seminars:

  1. If you cancel with at least 15 days prior to the beginning of the seminar and you have already completed the total payment, you will get a 80% reimbursement, 20% will be charged as administration fees. 
  2.  From 14 to 1 day of the class you will get the reimbursement with a penalty of 30% for administration fees. 
  3. Once the seminar has started there are no refunds. 
  4. It's important to notice that you will only receive the certification of the seminar once you have completed the full length in days and hours stablished for the seminar on your registration. Otherwise you will not be reimbursed for your payment and you will not receive a diploma certifying your attendance to the seminar. 

Certification of the Seminar: 

 

To receive the certification of the seminar you must be present during all the seminar hours and participate in the exercises established during the lectures and given by the instructor. 

 

At the end of the seminars by the ThetaHealing® technique you will be given a diploma of participation and a personal profile will be created in the official site www.thetahealing.com, this confirms your completion of the seminar as a practitioner of the seminar you attended. If you wish to continue your training in the ThetaHealing technique, this allows you to add to the requirements for the following seminars and even become a ThetaHealing Instructor. The waiver you sign upon registration allows you to have a limited use of the ThetaHealing brand as it is stated in the signed contract. 

 

The personal profile that is created in the official ThetaHealing site will be hidden from the public to protect your personal information. After you complete a practitioners seminar, you will receive an email by THInK Headquarters that gives you access to your personal profile where you can edit the information you wish to share if you decide to make it public.  

 

Personal Appointments:

 

Once you confirm a date and time for a personal appointment you must complete the payment of the service within the next 24 hrs. to confirm your session. In case of cancelation you can do so before 48hrs of the given appointment and your payment will be reimbursed or transferred to a new appointment on an available schedule. 

 

If you do not cancel 48hrs. prior to your appointment, do not show up to either in person or online, or you are not reachable after 15 minutes of the date and time scheduled, you loose your appointment and will NOT be reimbursed.  

 

Seminars Materials:

 

All ThetaHealing seminars imparted by LiveTheta include seminar materials provided by the ThetaHealing Headquarters. The participant will receive only the official, available and approved seminar materials according to their country of residence. This material may include a manual and a book or just a manual. In case the manual is not available in the participant's language, it will be provided in English and the participant is responsible for taking and/or writing the necessary notes of the information given during the seminar in their own language. The format of the manual will be provided only in the format of the taken seminar. Printed manuals for in person seminars. Digital manuals for online seminars.

 

When the materials include a book, this are subject to availability and stock according to the region, country or language of each participant. When taking an in-person seminar, LiveTheta will provide the books that are available in that country, according to the available stock of authorized merchants, any late registration (less than 5 days prior to the beginning of the class) may result in a delayed or lack of materials. If the printed version of the book is not available for the in-person seminar, we will do our best to provide the electronic version for each participant. 

 

For international deliveries, LiveTheta is only responsible for the estimate of delivery, any additional cost to receive, such as, but not limited to tariffs, duty taxes and so on, must be covered by each participant. 

 

Any additional cost of delivery as a result of misinformation, such as, but not limited to  error in the address provided, will be covered by each participant. 

 

Regular time of delivery is between 5 to 15 days, LiveTheta is not responsible for any delays from 3rd party vendors and shipping methods. 

 

For online seminar's book delivery:

  1. If and when the electronic version of the book is available this will be delivered to each participant.
  2. If no electronic version is available, we will send by courier a printed book within the country the seminar was set. Each online seminar is set for a particular country and is specified in your registration. if you register and participate outside the country where the seminar is set, we will charge additional delivery fees. This is discussed upon registration.
  3. No partial refunds are granted in case we are unable to send any materials of the seminar. 
  4. To be able to receive a digital copy of the book, each participant is responsible for having the necessary platforms to receive it, once submitted, LiveTheta is not responsible for 3rd parties terms & conditions of use.